Tuesday 14 December 2021

HMRC customers with Post Office card accounts given extra time to switch accounts

Customers who currently receive HMRC benefit payments into a Post Office card account will be given extra time to switch their account, HM Revenue and Customs (HMRC) has confirmed.

HMRC recognises the vital financial support tax credits, Child Benefit and Guardian’s Allowance can provide to individuals and families; and wants to give them every opportunity possible to receive the benefits to which they are entitled.

The department has arranged a one-off extension to the contract with the Post Office allowing customers until 5 April 2022 to provide alternative account details to HMRC.

This means that the 13,000 customers, who are still to notify HMRC, will temporarily be able to continue to receive their payments into their Post Office account, giving them extra time to set up new accounts and notify the department.

HMRC is still encouraging those benefitting from the extension to switch their account at the earliest opportunity.

See: HMRC customers with Post Office card accounts given extra time to switch accounts - GOV.UK (https://www.gov.uk/government/news/hmrc-customers-with-post-office-card-accounts-given-extra-time-to-switch-accounts)


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